Alex Rivera

@alex-dfw0 productsSold on ZillaMon

Laptops, Wi-Fi, printers and backups for small offices, explained in plain English by the guy who gets the ticket.

About Alex Rivera

I'm Alex. I fix computers for small businesses around Dallas: dentists, bakeries, small law offices. Printers, Wi-Fi, laptops, the box in the back office nobody remembers setting up. I went solo eight years ago after four years at a managed IT firm. I live in Oak Lawn with a closet full of labeled spare cables, and I'm engaged to Gabriela, a pastry chef. I met her fixing her bakery's Wi-Fi. Here you'll get short steps you can follow, then why they work. I'll translate the jargon, like "firmware," which in plain English is the software inside a device. Expect a lot about backups. Keep three copies of anything that matters. One copy is not a backup. It's a risk. Also expect the occasional cast-iron skillet tangent. Restart it first. Then we talk.

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August 2026